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Assisted Living

Supportive Housing Support in Winnipeg

Extra one-to-one hours for supportive housing residents whose needs have grown beyond the shared staffing model.

Book a free care assessment

No cost and no obligation. We will call you back to talk it through.

Or call us directly on 204-798-0490

Supportive housing in Manitoba sits between independent living and a personal care home. Residents have their own suite, with meals, housekeeping, and staff on site around the clock who provide support and respond to needs. It suits people who cannot manage entirely alone but do not need the level of nursing care a personal care home provides.

The model works well until a resident's needs grow past what shared staffing can deliver. Supportive housing staff are supporting a whole building. When one resident starts needing considerably more time, whether because of advancing dementia, reduced mobility, or a period of illness, there is a gap between what they need and what the staffing ratio allows.

That gap has consequences. A resident may be told the residence can no longer meet their needs, which starts a move to a personal care home, often before the family is ready and sometimes before it is genuinely necessary. Private one-to-one hours can close the gap and hold a placement that would otherwise be lost.

The support usually targets specific pressure points rather than covering the full day. Mornings, where a resident needs more time to wash and dress than the staffing schedule allows. Mealtimes, where someone needs cueing and encouragement to eat properly. Evenings, where agitation builds. Overnight, where repeated waking or toileting needs exceed what night staff can provide to one resident.

Private caregivers also provide something the residence structurally cannot: continuity of person. Building staff rotate across shifts and residents. One caregiver assigned to your father, coming at the same times, knowing his history and preferences, is a different kind of support, and for someone with cognitive decline it is often the difference between settled and distressed.

For families, this arrangement is also about advocacy and information. Residence staff are busy and communication with families is often limited to incidents. A private caregiver who sees your relative regularly can tell you what is genuinely going on, raise concerns with staff, and accompany them to appointments.

Who this is for

  • A supportive housing resident whose needs have outgrown the shared staffing
  • Families told the residence may no longer be able to meet a resident's needs
  • Residents needing more time in the morning routine than staffing allows
  • Someone needing mealtime cueing or overnight support beyond the norm
  • Families who want consistent, familiar support and regular honest updates
  • Residents in a period of illness or recovery needing temporary extra hours

What is included

  • One-to-one caregiver hours inside the residence
  • Additional personal care beyond what the residence provides
  • Mealtime support and encouragement with eating
  • Overnight and early morning support where staffing is thinnest
  • Individual company and meaningful activity
  • Escorting to appointments and outings
  • Communication with residence staff and family
  • Temporary increases during illness or recovery

How it works

  1. 1

    Identify the gap

    We work out precisely where the residence's support runs short, which is usually concentrated in a small number of hours.

  2. 2

    Agree the arrangement with the site

    We contact the residence, confirm their external provider policy, and supply any documentation they need.

  3. 3

    Assign a consistent caregiver

    Continuity is what private support adds that shared staffing cannot. We protect the assignment.

  4. 4

    Review with everyone involved

    We keep both the residence and the family informed, and adjust hours as the resident's needs move.

What it costs

We give you the hourly rate during the free assessment, in writing, before anything is agreed. We would rather quote against your actual situation than publish a number that turns out not to apply to you. Call 204-798-0490 and we will tell you over the phone.

How our pricing works

You pay for time, not for a task list
A caregiver in the home for two hours helps with whatever is needed in those two hours. We do not price personal care, meals, and housekeeping as separate line items.
The assessment is free
The in-home visit, the care plan, and the conversation about what your family actually needs cost nothing, and there is no obligation to book afterwards.
No long-term contract
Hours can go up or down as needs change. You are not locked into a minimum term.
You get the rate in writing before care starts
The hourly rate, the schedule, and anything that would change the cost are set out in the written care plan. Nothing appears on an invoice that was not agreed first.

How home care is priced in Winnipeg goes through hourly rates, minimum visits, why overnight costs more, and how it compares with a personal care home.

Common questions