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Home Care

Personal Care at Home in Winnipeg

Hands-on help with bathing, dressing, grooming, and moving safely around the home, delivered with privacy and dignity.

Book a free care assessment

No cost and no obligation. We will call you back to talk it through.

Or call us directly on 204-798-0490

Personal care is the part of home care that families find hardest to talk about. It covers the private, physical tasks that most of us manage without thinking until an illness, a fall, or the slow arithmetic of aging makes them difficult. Bathing. Dressing. Getting to the toilet in time. Standing up from a low chair without help. These are the moments where independence quietly slips, and where the right support can hold it steady for years.

Our caregivers provide that support in your own home, on a schedule that suits your routine rather than an institution's. That might be a caregiver who arrives every weekday morning to help with a shower and getting dressed, so the day starts well instead of with a struggle. It might be two visits a day, morning and evening. It might be a short daily visit that exists mainly so someone lays eyes on your parent and helps with the one or two tasks that have become unsafe.

The way personal care is delivered matters as much as what gets done. Being helped to wash is an intimate thing, and how a caregiver handles that first visit sets the tone for the whole relationship. Our caregivers are trained to work at the client's pace, to explain what they are doing before they do it, to protect privacy with towels and closed doors, and to hand over control wherever it can safely be handed over. If your mother can wash her own face and arms and only needs help with her back and her feet, that is exactly the help she gets. Doing more than is needed is not kindness, it is a faster route to dependence.

We also pay close attention to continuity. Personal care works best when the same small group of caregivers comes each week, because a person who knows your father knows which shoulder is sore, which shirt he prefers, and that he likes to be left alone with the radio for ten minutes afterward. Rotating an unfamiliar caregiver through every visit means starting from nothing each time, and for someone with memory loss it can be genuinely distressing. We build a consistent assignment and protect it.

Safety runs underneath all of it. Bathrooms are the highest-risk room in most homes: hard surfaces, water, and the need to lift a leg over a tub edge while balancing. A caregiver present during a shower is often the single change that prevents the fall that would have ended independent living. Our caregivers are trained in safe transfer technique and will flag equipment that would help, such as a grab bar, a bath bench, or a raised toilet seat, so you can arrange it before something happens rather than after.

Personal care is frequently combined with other support. A caregiver already in the home to help with a morning shower is well placed to also make breakfast, start a load of laundry, and prompt medications. Rather than treating those as separate services with separate visits, we build a single care plan that covers the whole visit and bill for the time, not the task list.

If you are not sure whether what your family needs counts as personal care, call us. A great deal of what we do sits in the grey area between companionship and hands-on help, and part of the free assessment is working out honestly where your parent actually is right now.

Who this is for

  • Someone who has had a fall, or who you worry is close to one
  • A parent who has started skipping showers because managing alone has become frightening
  • Anyone whose arthritis, stroke recovery, or reduced mobility makes dressing and grooming slow or unsafe
  • A person living with dementia who needs prompting and gentle guidance rather than physical help
  • A spouse providing care who can no longer safely assist with lifting or transfers
  • Someone recently discharged from hospital who needs hands-on help while they recover strength

What is included

  • Bathing, showering, and sponge baths with privacy protected throughout
  • Dressing, undressing, and help choosing weather-appropriate clothing
  • Grooming, including hair, shaving, and basic nail and skin care
  • Toileting help, continence support, and discreet management of incontinence products
  • Safe transfers between bed, chair, wheelchair, and bathroom
  • Mobility support, including walking, stairs, and use of a walker or cane
  • Repositioning for clients who spend long periods in bed or a chair
  • Medication reminders alongside personal care during the same visit
  • Observation and reporting of skin changes, bruising, or new difficulty

How it works

  1. 1

    Free in-home assessment

    We visit at a time that suits you, meet the person who will be receiving care, and look at the home itself. Bathroom layout, stairs, and lighting all shape what safe personal care looks like.

  2. 2

    A written care plan

    You get a plan in writing setting out which tasks the caregiver will help with, which the client will keep doing independently, the visit schedule, and the hourly cost. Nothing is open ended.

  3. 3

    Caregiver introduction

    We introduce the caregiver before their first working visit wherever possible, so the first shower is not also the first meeting. If the match is not right, we change it.

  4. 4

    Ongoing review

    Needs change, sometimes quickly. We check in, adjust hours up or down, and keep you informed about what we are seeing in the home.

What it costs

We give you the hourly rate during the free assessment, in writing, before anything is agreed. We would rather quote against your actual situation than publish a number that turns out not to apply to you. Call 204-798-0490 and we will tell you over the phone.

How our pricing works

You pay for time, not for a task list
A caregiver in the home for two hours helps with whatever is needed in those two hours. We do not price personal care, meals, and housekeeping as separate line items.
The assessment is free
The in-home visit, the care plan, and the conversation about what your family actually needs cost nothing, and there is no obligation to book afterwards.
No long-term contract
Hours can go up or down as needs change. You are not locked into a minimum term.
You get the rate in writing before care starts
The hourly rate, the schedule, and anything that would change the cost are set out in the written care plan. Nothing appears on an invoice that was not agreed first.

How home care is priced in Winnipeg goes through hourly rates, minimum visits, why overnight costs more, and how it compares with a personal care home.

Common questions